Your privacy is important to us
This privacy policy sets out how we collect and process your personal data when you visit our website and when you interact with us through any other ways, such as enquiring about and/or contracting with us for any of our services, subscribing to our publications or attending any of our events. It also tells you about your privacy rights and how the law protects you.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Our website(s) and services are not intended for children and we do not knowingly collect data relating to children.
In this Privacy Policy, “we”, “us” and “our” refer to Vaultiscan Powered RSK Business Solutions with company number 06930271 and registered office at Anerley Court, Half Moon Lane, Hildenborough, Kent, TN11 9HU, UK.
Vaultiscan is a product operated by RSK Business Solutions.
Data is collected, processed and stored by us and we are known as the data controller of the information that you provide to us. We handle and store your information in line with UK data protection laws.
Our contact details for any questions about this privacy policy can be found at the end of this privacy policy.
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Our website may include links to third-party websites, including websites operated by RSK Business Solutions and other external organisations. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Includes billing address, delivery address, email address and telephone numbers.
Includes bank account and payment card details.
Includes details about payments to and from you and other details of services you have purchased from us.
Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Includes your username and password, service engagements made by you, your interests, preferences, feedback and survey responses.
Includes information about how you use our website and services.
Includes your preferences in receiving marketing communications from Vaultiscan and RSK Business Solutions, as well as your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
We may receive personal data about you from various third parties and public sources such as:
We may only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
| Purpose / Activity | Type of Data | Lawful Basis |
|---|---|---|
| To register you as a new client | Identity, Contact | Performance of a contract with you |
| To perform and deliver a service to you including managing payments and collecting money owed | Identity, Contact, Financial, Transaction, Marketing and Communications | Performance of a contract with you; Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you including notifying you about changes to our terms or privacy policy | Identity, Contact, Profile, Marketing and Communications | Performance of a contract; Legal obligation; Legitimate interests (to keep our records updated) |
| To administer and protect our business and this website | Identity, Contact, Technical | Legitimate interests (running our business, IT services, network security, fraud prevention); Legal obligation |
| To deliver relevant website content and advertisements | Identity, Contact, Profile, Usage, Marketing and Communications, Technical | Legitimate interests (to study how clients use our services and grow our business) |
| To use data analytics to improve our website, services, marketing and client relationships | Technical, Usage | Legitimate interests (to keep our website updated and relevant, develop our business) |
| To make suggestions and recommendations to you about services that may interest you | Identity, Contact, Technical, Usage, Profile, Marketing and Communications | Legitimate interests (to develop our services and grow our business) |
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services may be relevant for you.
You will receive marketing communications from us if you have requested information from us, purchased services from us and you have not opted out of receiving that marketing.
We do not share your personal data with any external third party for marketing purposes.
You can ask us to stop sending you marketing messages at any time by contacting us. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service provision.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please review our cookie policy.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We may share your personal data with the parties set out below:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
If we transfer your personal data out of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
By law we have to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients for tax purposes.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer if your request is particularly complex or you have made a number of requests.
If you have any questions about this privacy policy or our privacy practices, please use the following contact details:
Email: media@vaultiscan.ai
Address: RSK Business Solutions, Anerley Court, Half Moon Lane, Hildenborough, Kent, TN11 9HU, UK.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues — www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We keep this policy under regular review and reserve the right to change it at any time without notice. Updated versions will be published on our website.
Fill in your details and our team will contact you to discuss your use case and next steps.
Just a few details to begin.
By submitting, you agree to our Terms & Privacy Policy.